The aged care sector is entering a bold new chapter—one defined by strengthened standards, greater transparency and heightened expectations. Is your organisation ready to lead the way?
With the new Aged Care Act, strengthened Aged Care Quality Standards and an expanded Star Ratings System now in effect, aged care providers are navigating a landscape of increased oversight and rising consumer expectations.
Backed by a $17.7 billion investment, these reforms are reshaping how care is delivered and how performance is measured.
The Aged Care Quality, Safety & Risk Forum 2025 is your essential opportunity to get ahead of the curve. Tailored for senior leaders across aged care, government, clinical care, allied health, academia, and technology, this forum is a must-attend event for anyone tasked with upholding safety, ensuring compliance, and driving continuous improvement.
More than just a place to talk, this forum delivers:
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Innovative strategies to enhance safety, mitigate risk, and ensure cultural and clinical care standards
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Practical approaches to implementing and evidencing compliance with the revised Aged Care Quality Standards
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Tools to improve governance, leadership accountability, and consumer engagement
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Expert insights into managing regulatory scrutiny, public ratings, and sector reform expectations
What challenges will we tackle together?
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Bridging Skills & Training Gaps
Learn how leading organisations are developing accessible, standardised training programs to lift care quality and consistency across the board.
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Tackling Workforce Shortages & Boosting Retention
Discover innovative recruitment and retention strategies that are helping providers build and sustain a resilient workforce.
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Navigating Funding Constraints
Gain insights into how services are maximising limited resources and finding new ways to fund workforce development and care improvements.
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Overcoming Technology Barriers
Hear from sector leaders who are successfully adopting tech solutions—despite budget and training limitations—and learn how you can do the same.
Our Advisory Board
These senior Aged Care sector leaders have drawn on their experience and insight to help shape this year’s agenda and speaker lineup for the Aged Care Quality, Safety & Risk Forum.
Featured Speakers
Tim Hicks
Executive General Manager Policy & Advocacy
Bolton Clarke
Geraldine Lannon
Deputy Chair
Ageing Australia
Rameez Hassan
Chief Nursing Officer
Regis Aged Care
Belinda Wood
General Manager, Quality Practice & Performance
Baptcare
Mary Ducusin
Director of Customer, Risk and Governance
Uniting NSW.ACT
Julia Lawrence
Executive General Manager, Service Delivery
St Vincent’s Care Services
Rachel Garcia
Chief Strategy Officer
Catholic Healthcare
Sandra Glaister
Chief of Quality and Governance
Southern Cross Care
Why Attend?
Prepare for the New Aged Care Act and go beyond compliance toward driving better resident-centred care and inspire innovative ways of transforming aged care with
Geraldine Lannon, Deputy Chair, Ageing Australia
Sandra Glaister, Chief of Quality and Governance, Southern Cross Care
Mary Ducusin, Director of Customer, Risk and Governance, Uniting NSW.ACT
Sabrina Scandurra, Director of Quality & Clinical Governance, Montefiore
Dr Rebecca Bilton, Program and Research Director, ARIIA
Navigate star ratings and quality benchmarks while supporting equitable care for high-risk residents with
Terese Gatt, Director of Nursing, Kurrajong Nursing Home
Rachel Garcia, Chief Strategy Officer, Catholic Healthcare
Tim Hicks, Executive General Manager Policy & Advocacy, Bolton Clarke
Prepare for advance clinical quality, resident wellbeing, and workforce capability with
Gretta Wallis, General Manager, Health Care Quality, Amana Living
Ensure culturally safe and person-centered care that respects autonomy, diversity and human rights with
Rameez Hassan, Chief Nursing Officer, Regis Aged Care
Sandra South, Research Director, Perspicacious and Chair of OPAN’s Supported Decision Making Working Group
Judith Lovegrove, Chairperson, Aboriginal Community Services
Implement technology, AI and data strategies to improve safety, reporting, and resident outcomes with
Lahn Straney, Chief Scientific Officer, MOA
Explore More
I met many passionate people who made me proud to say I serve in Aged Care!
Chief Executive Officer, Maroba Caring Communities
This forum is part of
