Helen Ainley is an experienced nurse and aged care leader with a career spanning more than 22 years. She qualified as a nurse in February 2003 after completing her studies at Nottingham University and has since dedicated her career to improving the lives of older people.

As Operations Manager – Residential Care at Amana Living, Helen oversees five residential aged care, transition care, and respite care services, supporting more than 415 staff who provide care to approximately 354 residents and clients. She is committed to delivering high-quality care, ensuring operational excellence, and fostering a culture of continuous improvement.

Helen’s leadership is rooted in a deep passion for placing residents at the centre of care. She empowers her team by fostering a supportive and collaborative environment, mentoring staff, and encouraging innovation. Her approach balances financial sustainability with a strong commitment to clinical and operational excellence, ensuring compliance with accreditation standards and best practices in aged care. She remains driven by the belief that providing exceptional care, particularly for vulnerable older people, is both a responsibility and a privilege.