
Strengthening quality, safety, and risk to deliver better outcomes and enhance trust in aged care services
2-3 September 2025
Crown Conference Centre, Naarm/Melbourne
PART OF THE NATIONAL AGED CARE CONVENTION
500+

AGED CARE LEADERS

75+
SPEAKERS

3
BREAKOUT ZONES

4
CO-LOCATED AGED CARE FORUMS

1
SHOWCASE AREA

Welcome to the Aged Care Quality, Safety & Risk Forum
The Aged Care Quality, Safety & Risk Forum helps aged care organisations gain an understanding of how to maintain the balance between being compliant with increasingly strict regulatory requirements while still being able to focus on delivering high levels of clinical care.
With growing importance of governance and risk control processes to drive continuous improvement in quality of care, this forum allows attendees to really dive into the key challenges facing the sector.
As a sponsor, this is your opportunity to position your brand as a key player in aged care organisations as they react to the growing changes in standards, safety and risk. The event will allow you to engage directly with decision-makers and demonstrate your commitment to strengthening the aged care sector.
Main Delegate Challenges
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Skills & Training Gaps: Limited access to high-quality, standardised training impacts care quality and create inconsistencies across the sector.
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Staffing Shortages & Retention: Persistent workforce shortages, high turnover rates, and difficulties in attracting new talent continue to strain care standards.
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Funding Constraints: Limited funding and resources hinders investments into staff traning, service improvements, and innovation.
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Technology & Innovation Barriers: Many providers struggle to adopt innovative solutions due to cost, training requirements, and infrastructure limitations.

Our Advisory Board
These senior Aged Care sector leaders have drawn on their experience and insight to help shape this year’s agenda and speaker lineup for the Aged Care Quality, Safety & Risk Forum.
Featured Speakers

Tim Hicks
Executive General Manager Policy & Advocacy
Bolton Clarke

Geraldine Lannon
Chief Executive Officer
Baptcare

Rameez Hassan
Chief Nursing Officer
Regis Aged Care

Belinda Wood
General Manager, Quality Practice & Performance
Baptcare

Mary Ducusin
Director of Customer, Risk and Governance
Uniting NSW ACT

Julia Lawrence
Executive General Manager, Service Delivery
St Vincent’s Care Services

Rachel Garcia
Chief Strategy Officer
Catholic Healthcare

Sandra Glaister
Chief of Quality and Governance
Southern Cross Care

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