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Tim Hicks

Tim Hicks

Executive General Manager Policy & Advocacy

Bolton Clarke

SESSIONS

Day 1

2:50

Quality indicators & their influence on ratings

  • Examining factors (i.e. pressure injuries, higher risk of falling, medication management, environmental restriction) that automatically lowers the star ratings and the challenges of reverse-engineering to determine the specific cause

  • Strategies for improved star ratings while maintaining high levels of person-centered care


Tim Hicks, Executive General Manager Policy & Advocacy, Bolton Clarke

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