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Tim Hicks
Executive General Manager Policy & Advocacy
Bolton Clarke
SESSIONS
Day 1
2:50
Quality indicators & their influence on ratings
Examining factors (i.e. pressure injuries, higher risk of falling, medication management, environmental restriction) that automatically lowers the star ratings and the challenges of reverse-engineering to determine the specific cause
Strategies for improved star ratings while maintaining high levels of person-centered care
Tim Hicks, Executive General Manager Policy & Advocacy, Bolton Clarke
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